Please check the tracking system to see where your parcel is. Most questions can already be answered here. You will receive the tracking number from us by email or on request from our support if you did not receive a number in your shipping confirmation.
There are different tracking websites depending on the shipping service provider. Here are the links for the different shipping providers:
Royal Mail: https://www.royalmail.com/track-your-item#/
FedEx: https://www.fedex.com/en-gb/tracking.html
UPS: https://www.ups.com/track?loc=en_GB&requester=ST/
If a status has not changed for several days or if you have questions about your status, please contact us: Contact form.